Welcome to our store! Each item you see here is handmade with care and attention to detail. Below is an outline of our shipping policies, so you know what to expect after placing an order.
Processing Time
Since all our products are crafted by hand, please allow 5–7 business days for order processing before dispatch. Processing times may be extended during busier periods, such as holidays or special events. Thank you for your patience and understanding.
Shipping Within the UK
For orders within the UK, we offer Standard Shipping. Estimated delivery in 3–5 business days from dispatch.
Please note that once items are dispatched, delivery times are subject to the courier service’s schedule and may vary slightly.
International Shipping (Outside the UK)
We ship internationally, and estimated delivery times vary depending on your location. Typically, international orders arrive within 2–4 weeks from dispatch. However, please be aware that this timeframe can be affected by customs processes, postal delays, and other external factors.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and other import fees. Any additional charges required by customs in your country are the responsibility of the customer and are not included in our shipping rates.
Shipping Costs
Shipping rates are calculated based on the destination, weight, and size of the package and will be displayed at checkout. Please contact us for any specific shipping inquiries or for bulk order requests.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can follow your parcel’s journey. Please allow 1–2 days for tracking information to update after dispatch.
Shipping Delays
While we strive to meet delivery estimates, please note that certain situations outside our control—such as customs delays, postal strikes, and severe weather—may impact delivery times. In these cases, we ask for your patience and will keep you updated as best as we can.
Thank you for choosing our handmade creations, and for supporting our small business! If you have any questions or concerns about your order, please don’t hesitate to contact us.
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